Last Updated: February 10, 2026

1. Introduction

This Privacy Policy explains how Damron Productions, LLC ("Company," "we," "us," or "our") collects, uses, and protects your personal information when you: Visit our websites (damronproductions.com and associated pages); Purchase digital products (ProContract brand), or physical products; Engage our services (event production, AV services); Subscribe to our email communications.

2. Information We Collect

Information You Provide Directly: Contact Information (Name, email address, phone number, mailing address); Purchase Information (Billing details, order history, product preferences); Service Inquiries (Event details, project specifications, booking requests); Communications (Messages sent through contact forms, email correspondence); Payment Information (Processed by third-party payment processors).

Information Collected Automatically: Device Information (Browser type, device type, operating system); Usage Data (IP address, approximate geographic location, pages visited, time spent on pages, referring URLs); Cookies and Tracking Technologies (See Section 6 for details).

Information from Third-Party Services: Payment Processors (Transaction confirmations, purchase amounts, and partial payment details from Stripe, PayPal, Etsy, Gumroad, and other processors. We do not directly collect or store your full credit card number); Email Marketing Platform (Open rates, click-through data, and engagement metrics from our email service provider); Social Media (If you interact with us on social media platforms, we may receive information according to those platforms' privacy policies).

3. How We Use Your Information

We use the information we collect to:

Product and Service Delivery: Process and fulfill your purchases of digital products; Deliver products and communications you have requested; Provide services; Respond to inquiries and customer support requests.

Business Operations: Maintain and improve our websites, products, and services; Analyze usage patterns and optimize user experience; Develop new products and services; Conduct internal research and analytics.

Marketing and Communications: Send email newsletters and promotional content (with your consent); Notify you of new products, services, or special offers; Send transactional emails (order confirmations, receipts, service updates).

Legal and Compliance: Comply with legal obligations and regulatory requirements; Enforce our Terms of Service; Protect our rights and property; Prevent fraud and ensure security.

4. How We Share Your Information

We do not sell your personal information for monetary compensation. However, our use of certain third-party tools may constitute a "sale" or "sharing" under the California Consumer Privacy Act (CCPA) or similar state privacy laws. You may opt out of such sharing (see Section 10).

We may share your information with:

Service Providers: Payment Processors (Stripe, PayPal, Etsy, Gumroad to complete transactions); Email Marketing Platforms (To deliver newsletters and communications you opted into); Website Hosting and Analytics (To operate and improve our websites); Cloud Storage Providers (To securely store business data and customer information).

Business Partners: Vendors, suppliers, and contractors who assist with event production and services; Only the information necessary to perform their services.

Advertising and Analytics Partners: Third parties that use cookies, pixels, or similar technologies for analytics and advertising (see Section 6).

Legal Authorities: When required by law, court order, subpoena, or governmental regulation; To protect our rights, property, or safety, or that of our users or the public.

Business Transfers: In connection with a merger, acquisition, sale of assets, or bankruptcy proceeding, your information may be transferred to a successor entity.

5. Legal Basis for Processing (For EU/UK Users)

For users in the European Union or United Kingdom, we process your personal data based on: Contract Performance (To fulfill our obligations under agreements with you); Legitimate Interests (To operate and improve our business, prevent fraud, and ensure security); Legal Compliance (To comply with applicable laws and regulations); Consent (Where you have provided explicit consent, e.g., email marketing).

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and understand user behavior.

Types of Cookies We Use: Essential Cookies (Necessary for website functionality, e.g., shopping cart, login sessions); Analytics Cookies (Help us understand how visitors use our websites, e.g., Google Analytics); Marketing Cookies (Used for advertising and retargeting campaigns); Preference Cookies (Remember your settings and preferences).

Your Cookie Choices: You can control cookie settings through your browser. Most browsers allow you to refuse cookies or delete existing cookies. Disabling cookies may affect website functionality. You can opt out of analytics tracking using browser extensions or Google Analytics Opt-out. You can opt out of interest-based advertising through industry opt-out tools.

Third-Party Analytics and Advertising: We may use services like Google Analytics, Facebook Pixel, or similar tools that collect data through cookies and pixels. These services have their own privacy policies.

7. Email Communications

Marketing Emails: If you subscribe to our email list, you will receive newsletters, promotional content, and product updates. You may unsubscribe at any time by: Clicking the "unsubscribe" link in any email; Contacting us directly at [email protected]. We will process your unsubscribe request promptly, typically within 48 hours.

Transactional Emails: We will send transactional emails related to your purchases or service engagements (order confirmations, receipts, service updates) regardless of your marketing email preferences. You cannot opt out of these essential communications.

8. Data Retention

We retain your personal information for as long as necessary to: Fulfill the purposes described in this Privacy Policy; Comply with legal obligations (e.g., tax records, financial reporting); Resolve disputes and enforce our agreements; Maintain business records.

Typical Retention Periods: Purchase Records (7 years for tax and accounting purposes); Customer Support Communications (3 years); Marketing Email Lists (Until you unsubscribe); Website Analytics (26 months, Google Analytics default).

After retention periods expire, we will securely delete or anonymize your information.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include: Encryption of data in transit (SSL/TLS); Secure server infrastructure; Access controls and authentication; Regular security assessments; Employee training on data protection.

However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security, and you provide information at your own risk.

10. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

Access and Portability: Request a copy of the personal information we hold about you; Receive your data in a structured, commonly used format.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information (subject to legal retention requirements).

Objection and Restriction: Object to certain processing of your data; Request restriction of processing in certain circumstances.

Opt-Out: Opt out of marketing communications; Opt out of the "sale" or "sharing" of personal information under CCPA.

Withdraw Consent: Withdraw consent where processing is based on consent.

To Exercise Your Rights: Contact us at [email protected] with your request. We will respond within 30 days (or as required by applicable law). We may need to verify your identity before fulfilling your request.

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

Right to Know: What personal information we collect; Sources of that information; Purposes for collection; Third parties with whom we share information.

Right to Delete: Request deletion of personal information (subject to exceptions).

Right to Opt-Out: Opt out of the "sale" or "sharing" of personal information.

Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

Do Not Sell My Personal Information: We do not sell personal information in the traditional sense. However, use of certain third-party analytics and advertising tools may constitute a "sale" under CCPA. To opt out, contact us at [email protected] or use browser-based opt-out tools.

Shine the Light Law: California residents may request information about disclosure of personal information to third parties for their direct marketing purposes.

12. Children's Privacy

Our websites, products, and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

If you believe we have collected information from a child, please contact us immediately at [email protected].

13. International Data Transfers

Damron Productions, LLC is based in the United States. If you are accessing our websites or services from outside the United States, your information will be transferred to, stored, and processed in the United States.

The United States may have data protection laws that differ from those in your country. By using our websites or services, you consent to the transfer of your information to the United States.

14. Third-Party Links and Services

Our websites may contain links to third-party websites, services, or platforms (e.g., Etsy, Gumroad, social media). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

Third-Party Marketplaces: When you purchase products through third-party marketplaces (Etsy, Gumroad), those platforms have their own privacy policies that govern the collection and use of your information. We recommend reviewing their policies.

15. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to our websites with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

For material changes that significantly affect your rights, we will provide prominent notice on our websites or via email (if we have your email address).

16. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Damron Productions, LLC

Charleston, West Virginia

Email: [email protected]; [email protected]

Website: damronproductions.com

We will respond to all inquiries within a reasonable timeframe, typically within 30 days.